The Competency Group
Victoria, BC, Canada
1.250.661.1316
 
 
 
 

Consulting Case Studies

Training Evaluation for Automotive Repair and Service

The Competency Group worked with the Canadian Automotive Repair and Service (CARS) Council to evaluate the effectiveness of a pilot business skills training program. We utilized online surveys and key informant interviews to collect feedback that formed the basis for recommendations for future CARS Council programs.

Training Evaluation for Police

The Competency Group worked with the Canadian Police Knowledge Network (CPKN) to evaluate the long-term impacts of their eLearning courses on workplace performance and organizational return-on-investment.  Based on the Kirkpatrick-Phillips Learning Evaluation Model, we evaluated the pre- and post-test surveys of learners and developed online surveys to assess learning behaviour outcomes.  The outcomes of this project inform CPKN's current and future eLearning course designs.

Training Needs Analysis for Automotive Repair and Service Industry

The Competency Group worked with the Canadian Automotive Repair and Service (CARS) Council to identify the industry's training needs and create training that increases overall participation in training.  We conducted online surveys and key informant interviews with owner/operators across Canada to capture feedback that informed our recommendations to the CARS Council.  These recommendations shape the delivery and format of future industry training.

Training Needs Analysis for Health Industry

The Competency Group worked with the Licensed Practical Nurses (LPNs) Association of Prince Edward Island to conduct a training needs analysis for provincial LPNs.

Training Standards for Mining

The Competency Group worked with the Mining Industry Human Resources Council to develop entry-level training standards that would serve as the basis of accreditation for Canadian post-secondary education institutions.  We identified relevant administrative requirements and learning outcomes related to Essential Skills, employability skills, and mining industry knowledge.

Training Standards for Trades (National)

The Competency Group developed several Interprovincial Program Guides (IPGs) for Human Resources and Skills Development Canada that define the core technical training required for an occupation that is common to all jurisdictions in Canada. These documents form the basis for technical training and instruction in the trades. Based on National Occupational Standards and industry research, we developed IPGs for the following occupations: Mobile Crane Operator, Mobile Crane Operator (Hydraulic), Tower Crane Operator, and Powerline Technician.

Training Standards for Trades (Regional)

The Competency Group is working with the Atlantic Apprenticeship Council and the Nova Scotia Department of Labour and Advanced Education (Apprenticeship Training Division) to develop an Atlantic-wide trades business competencies recognition program in partnership with Atlantic Canadian colleges.  We are coordinating the delivery of the Atlantic Trades Business Certificate Program at multiple institutions based on our training standard.  Learners will be able to complete the five program modules at any participating college to apply for certification.

Training Strategy for Electricity Industry

The Competency Group worked with the Electricity Sector Council to conduct a needs gap analysis of the internal training capacity and capability within the electricity and renewable energy industry.  We identified training best practice frameworks and assessment benchmarks.  Based on this information, we created a training capacity strategy and framework for the industry to act upon over the next five years.

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