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By The Competency Group
In Uncategorized
Posted November 22, 2019

A Healthy and Well-Designed Competency-Based Workforce: The Key to Easing Succession Planning Worries and Woes

What comes to mind with mention of the term “succession planning”? Depending on your situation, it raises a lot of different scenarios. For small business owners, it is concern about who will [...]

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By Patrick Allen
In Uncategorized
Posted January 10, 2018

What Are Competency Profiles?

What is a competency profile? Let’s start at the beginning by first defining the term “Competence”. “Competence” is the capability to apply a set of related knowledge, skills, and abilities [...]

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By Lori MacDonald
In Uncategorized
Posted September 5, 2017

Improving Customer Service Through Competencies: The HVAC Case Example

I recently hired an HVAC repair technician to come to my home to work on my faulty air conditioning. The entire experience from the doorbell ringing to paying the bill was satisfying. The problem [...]

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By Lori MacDonald
In Uncategorized
Posted February 17, 2017

Why Functional Competencies?

by Patrick Allen, Vice President of Strategy and Development Why Functional Competencies Make Sense for Your Business  Philosophically, functional competencies make sense. This is [...]

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By Lori MacDonald
In Uncategorized
Posted May 13, 2016

A Business Case for Developing a Competency Based Approach to Human Resources Practices

Competencies are at the core of good HR training programs. When a specific competency is clearly defined and properly related to practical skills associated with a particular job role, the [...]

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By Lori MacDonald
In competency mapping, evaluation, knowledge capture, leadership, performance management, performance standards, skill certification, skills development, skills gap, training, Uncategorized
Posted August 27, 2013

Are you an Effective Team Manager?

Teams and groups are an inevitable and natural part of the workplace.  Teams are great for getting work done, protecting people’s interests, and satisfying the social needs of individuals.  [...]

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By Bernadette Allen
In performance standards, skill certification, skills development, Uncategorized
Posted February 1, 2012

6 Steps to Set Up a Skill Certification Process

Who can benefit from skill certification? Any organization that wants to ensure a consistent standard of performance for its employees, partners or contractors should consider implementing a [...]

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By The Competency Group
In Uncategorized
Posted August 22, 2011

Skill Certification: An Effective HR Strategy

Statistics Canada’s projections indicate that the labour force and overall participation rate will continue to decline over the next two decades. We have to deal with the pressing issue of [...]

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By Bernadette Allen
In Uncategorized
Posted May 10, 2011

Seven Steps to Design Practical Workplace Learning

 An incident this week at a local community pool resulted in twenty-two people being sent to hospital when a worker accidentally mixed chlorine and hydrochloric acid. News agencies reported that [...]

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By The Competency Group
In Uncategorized
Posted April 28, 2011

Events

The following is a list of events that TCG will be attending in 2011: Electricity Sector Council (ESC) Bright Futures in Canada Conference May 24 to May 26, 2011 Bernadette Allen and Timothy [...]

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