How do you define competency?

Competency can be defined as a standardized requirement for an individual to perform a specific job properly. Competency standards are specifications of performance determined by an industry. They highlight the skills, knowledge, attitudes and behaviours, with the performance level required to operate effectively in a specific trade or profession.

Competency is often used interchangeably with skill. However, the identification of job skills or tasks is just the first level of a competency analysis. It is usually the first step in developing a competency map or conducting a competency analysis.


Job competency:

Job skills or tasks: What the person is able to do

Job Competency

Knowledge, attitudes and behaviours required to perform each job skill or task

Job Competency

Performance standardThe accepted level of performance for each job skill or task

Competencies can be the basis for developing competency-based training programs.


Find out more

Read a competency mapping case study.

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