evaluation

by Patrick Allen, Vice President of Strategy and Development We live in an empirical society.  What this means is that we use numbers in relation to specific concepts which are valued for [...]

Written by Patrick Allen – Vice President, Strategy & Development Lots of people understand the term ‘competency‘ and have an understanding of what it means. The general [...]

  Discussions about employee performance are often looked upon with dread by managers and employees alike. But this does not need to be so. Competency maps provide the basis for conducting [...]

Teams and groups are an inevitable and natural part of the workplace.  Teams are great for getting work done, protecting people’s interests, and satisfying the social needs of individuals.  [...]

When I think of the term ‘manager’, I think of someone who organizes things, organizes people, takes initiative, develops and implements new policies, procedures, and processes [...]

Without a doubt, you must have top-notch employees in order to deliver great products and services to your customers, but does the success of your company rest on the shoulders of these [...]

Consider the following scenario:  Taryn is a manager at a mid-sized production company.  She’s sitting in her office with a co-worker when her telephone rings.  She answers; her smile [...]

Over my years of experience in the training world, I have heard increasing interest in evaluating the return on investment (ROI) of training. Although there has been buzz about this topic, [...]